Profitability analytics should not only tell a story on financial performance, but provide users credible information to write the next chapter. With the release of my new book Actionable Profitability Analytics, I have had many conversations with thought leaders and professionals discussing the use of…
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A recent Gartner report found that only 18% of business decision makers believe their company's performance data is decision ready, worse yet is only 22% of finance leaders believed it either. Finance functions are facing a credibility problem with business leaders in their organizations. Large…
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Financial Services companies around the world are being challenged to identify areas to improve expense ratios and profit margins without sacrificing customer service. In order to achieve this, they should be evaluating investment and expense management strategies that align to their profitability objectives. Our team…
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Banks are beginning to enhance the understanding of customer needs and ultimately improve profitability by leveraging local market social media data. Retail Bankers have for years completed ad-hoc analysis to determine where they should open a new Branch or sales office or conversely consolidate locations.…
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Millennials have now overtaken the baby boomers as the largest generation in America. As millennials mature and become the next generation of banking customers, it’s inevitable that banks adapt to their technology needs. Social media engagement and mobile banking are already quickly becoming the standard…
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BI, or business intelligence, started out as a term that was broad and hard to define but has come to mean tools like Tableau, Qlikview, or even PowerPivot (Microsoft’s pivot tables on steroids) used to crunch big data into pretty reports or dashboards. Every industry…
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